What is a credit/debit card authorization?

When you place your order, an authorization/hold will be placed on your credit card/debit card. We will only bill against that authorization when the order is shipped. If the order is cancelled, that authorization/hold will be released. Each bank determines when this authorization will be released from your card, ranging from within 24 hours to 7 days. This will help us to verify your identity and protect you from false purchases made with your personal information. If your order total is $0, we will only put a $1 hold on your credit card to make sure it is a valid credit card. The $1 hold on your credit card will be released within a week.

Special note for debit card users: While we do accept debit cards as payment, please be aware that an authorization for funds on your debit card may look like an actual charge at the time the order is placed. If you cancel your order, please be assured that no funds were ever charged to your debit card. However, it may take a few days before the bank releases the authorized funds back to you.
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk