We apologize if the item you ordered is not meeting your expectations.
In our goal to make sure our valued customers are 100% satisfied with every purchase we have a couple options we can look at. If you would like to receive a replacement item we can get a replacement shipment out. Or, if you are looking to receive a refund for your order we can get you a return label. As soon as the item is received we would issue a refund for your purchase. Please see our return policy for more information.
Please let us know how we can help make sure you are satisfied with your purchase from us.